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The Process of Selling on Daraz
We have created this platform only because there is no proper guide in detail. Which entails the whole process of selling & how Daraz works. This article is just an overview and discusses all the queries a new seller is concerned about. No subject will be discussed in detail. You can find a ton of videos if you need a step-by-step guide to a single process. This article is only created for you to get a clear overall idea of doing your business with Daraz. And whether you want to signup for it or not.
What do you need to become a Seller:
Product:
The important note here is that you don’t necessarily need to own a shop to get registered. You can be a home-based start-up. Or you can do market research and upload products online first. Then if someone orders, you can purchase and sell it further. But make sure you deliver the product on time. Otherwise, it will affect your scorecard and will negatively affect your store.
CNIC:
Be a Pakistani National to own a CNIC.
Bank Account:
You should have an active bank account because you need to upload the cheque picture. The account name should match the name in your CNIC.
How to become a Seller:
You need to sign up on the daraz seller center and fill up the form that would require your:
1, CNIC
2, Cheque picture with the same name as on CNIC
3, Permanent address where you live because this will be verified
4, email address
5, phone number
Once you fill-up the form, you will be required to sign up from the same email address and purchase packaging material. Once the packaging is delivered to you. You need to call the Seller center and verify the order no. with them. After doing so, within a few days your shop will be live. You will receive an email and a text message from Daraz to get started.
Product listing:
Once your shop is live, you can upload pictures of your product, write a description, and specify the weight and dimension of the package. Specifying weight and dimension will show you the shipping fee that will be charged by the customer for ordering your product. Try to list it accurately as wrong values will lead to either customer paying more for shipping. This is because VAT for shipping is to be paid by the seller. Or if your shipping cost is lower than that charged then Daraz will cut the extra amount from your account.
Remember listing products does not cost any money. You can list as many products as you wish. Daraz will only charge a fee when a product is delivered. After you have uploaded your products, they undergo quality approval which takes a week, and then your products will go live on their platform. For more information regarding the product and how to promote it, you can read our article. “how to promote your product in Daraz 2020?”
What to do when you receive order-Process of selling?
You will be notified in your email when you receive an order. Also downloading the Daraz seller app will notify you in real-time about your order and its detail. It is important to process your order within 48hr. The Process of selling begins by:
Go to the order section, under pending order you will see them.
Once you create invoice no. it will be transferred in the ready-to-ship tab.
Here you have to print the invoice ( keep it inside the package) and the shipping label( keep it on the outside transparent pouch to enable scanning).
How to Deliver your order?
The most important step in the process of selling is the delivery of your orders. Put the ordered product in daraz packaging along with the invoice. Place the shipping label on the pouch outside the flyer.
Once your product is packed, go to your nearest Daraz hub. You can find hubs here. The daraz representative will scan your parcel and you will receive a receiving of it at your email address. Also, your order will transfer from the “ready to ship” tab to the “ Shipped” tab on the daraz seller center account as soon as it gets scanned. The delivery of your parcel to the customer is dealt with by Daraz and you don’t have to worry about it. For more details on the delivery of the parcel, you can read our article “How do Daraz Seller Deliver Order to Customer”?
What should you do after your parcel is shipped?
There are two possible scenarios after you shipped your orders:
1, In The ideal case, your parcel will be delivered to the customer which you can see in the seller center, your order will be transferred from the “Shipped” to the “Delivered” tab. At this very same moment, your daraz account will be credited with the payment and you will see the breakdown of the daraz fee charged to you. Daraz will deduct a subsequent amount from the payment made by the customer. For a breakdown of payments and to know how much daraz charges from sellers, you can read the article How much Daraz charges from sellers- Daraz Payment Guide 2020.
2, This is the unfortunate situation which is faced approximately 20% times of orders. Where the orders go into failed delivery. This is due to multiple reasons including but not limited to customers making fake orders, a delivery guy not going to the location, etc. This is a loss to both daraz as the shipping fee is borne by daraz and to the seller as it is a waste of your packaging material. But the good thing is your product will be returned to you in your designated hub where you previously delivered and no charges will be deducted.
If your product is damaged you can file a complaint/claim and provide proof to be compensated. You will be notified via text to collect your parcel. In case you see a product not delivered and neither being returned for nearly 30 days, then you can check the logistics and file a claim against it within 30 days of shipping the parcel. Otherwise, daraz is not responsible for the loss.
How will you receive the payment?
For all the orders that get delivered daraz will deduct a small fee called the daraz fee and VAT which is 13% of the shipping fee paid by the customer. These are the 2 necessaries but not including all charges that will be deducted from your payment. Payment for 2 weeks will get collected in your daraz account and will be transferred to your bank account within 5-7 days. For example, the payment for the period of 1 Sept to 14 Sept will be transferred between 21-23 Sept in your account. For a detailed breakdown of the payment receive click here to read our article on How much Daraz charges from sellers- Daraz Payment Guide 2020
Conclusion:
It is a good platform if you have a start-up and you don’t have an audience. It is better to be manufactured to get started because recently daraz has increased its commission fee resulting in low profits for sellers. Also, daraz prioritizes customers even if they are scamming the platform, and sellers are often neglected in case of a claim.
But overall it is a responsible and trusted institute. There is no scam, no money deduction at back. You can see all your accounts. Payment is also made on time and if you are a new startup looking for good exposure then daraz is a good option. It can get you, customers, without promoting your shop. Daraz’s staff is very helpful. It has recently introduced a live chat option for sellers where sellers can chat with daraz representatives in real time regarding any query and the staff is very supportive. It is a reliable source to start your business.
I hope this article is helpful and clears all your query. You can reach us here. Please join us on all our social media platforms and comment below if this article served your purpose. And what would you like to know more? In the end, if you are already a seller then comment below whether you agree or not, and if you are a new seller and discovering options and now started thinking about being a daraz seller then WELCOME and Best Of Luck.
Disclaimer:
The above data is solely based on the experience of sellers working with daraz and shared how their Process of selling begins. The opinion of one might differ from another. Take advice at your own risk. Daraz seller help is not responsible for any action.
I intend to start a Daraz store, and the manner in which you have explained seems to be extremely simple.
Are these the only conditions in opening a daraz shop?